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    How to add additional file servers?

    One file store can have many file volumes.

    When a file volume is full mark it as "ReadOnly"

    Read only

    Create a new volume and all new file uploaded will be stored on this new volume.

    Alternative file volume

     When we create/upload a file we never actually change the existing raw file only create more versions.

     


    by:Nigel Leck - 25 Sep 2013
    What is the standard install directory structure?

    The standard install comes pre bundled with:-

    The following are the main directories:-

    • activemq-data/ used for the message server
    • apache-tomcat/ used for Tomcat web server
    • bin/ contains all the standard scripts and ant XML files
    • cache/ the cache directory ( outside of the web document root)
    • data/ the database files.
    • dev/ the source code. 
    • docs/ the compressed and encrypted documents. 
    • logs/ all the logs for the system.
    • private/ temporary

    by:Nigel Leck - 21 Sep 2013
    How to embed (instead of link) images in the email?

    There is an option "embed remote images" in the "Advanced" tab, if turned on I'll fetch the image and then embed the image in the email.

    Embed remote image

     

     Example


    by:Nigel Leck - 16 Sep 2013
    How to move a component into a new division?

    Create a division "content" and do a search for it from the advanced tab "container" field to place the existing component into this new division. 

    step 1

     

    step 2

     

    step 3


    by:Nigel Leck - 16 Sep 2013
    How to add unsupported attributes to a page?

    The XML is in the form

    <page>
        <head>
              <meta name="viewport" content="width=device-width"/>
        </head>
    </page>

    All child elements of the "head" element will be included in the generated page.

    Page XML


    by:Nigel Leck - 14 Sep 2013
    How to add a component to a division of an extended template page.

    Create the target division

    Step 1

    Enter the target division details including the ID for the division. 

    target component

    Open the data entry screen for the division that you want to "snap to" the template page division.

    snap to component


    by:Nigel Leck - 14 Sep 2013
    Drag & Drop files onto emails, jobs, quotes & contacts.

    You now can drag & drop to add attachments for emails, jobs, quotes and contacts.

    Simply drag your files from your computer and drop them to the "Attachment" section in email compose screen.

    You also can drag & drop files to tasks and quotes data entry screen to add them as attachments:

    Contact data entry screen accept files as attachments as well.

    Note: you can't drop files in the text area. It will break the drag & drop function. You can close the browser window and open the screen again to do


    by:Lei Gao - 13 Sep 2013
    What are the MINIMUM platform requirements?

     

    stSoftware server Minimum requirements

    The system is a pure Java SE implementation. All extensions required to the standard JDK7+ install come bundled with the system installation. The system is intended as a large multi-user web application, having large internal data caches which require generous amounts of RAM on the server machine.

    The server is compatible with standard Java servlet 3.0 or above container. Supported servlet containers include : 


    by:Nigel Leck - 10 Sep 2013
    Well supported with adequate and timely technical support.

    Online technical documentation

    • User Help
    • Developer APIs
    • Check our BLOG page for quick answers to some of our most common support requests. 

    by:Tina Odling - 5 Sep 2013
    Support multiple site publishing and authoring

    stSoftware systems are built from the ground up on a unique multi-layered database structure which allows documents, articles, business rules and all other types of data to be selectively and securely shared across many systems and sites.   

    A layered database system is the aggregation of the layers below by selectively placing data and documents in different layers they can be securely shared across the different systems.

    Layered database

    Detailed design of a layered database system Multi-Layered DB Application-document


    by:Nigel Leck - 5 Sep 2013
    How to disable menu/modules?

    Choose the menu "Admin/Settings"

    Settings Menu

    Choose the Modules tab and disable enable the modules as required.

    Modules


    by:Nigel Leck - 3 Sep 2013
    How do I re-arrange the control panel menu items?

    Choose the menu item "Customize/Menus"

    Menus item

     Choose "CONTROL_PANEL"

    Control Panel

     The data entry screen for the "Control panel" menu will open up

    Menu Edit

    Choose a menu item, many properties of a menu item can be changed.

    Edit Menu Item


    by:Nigel Leck - 3 Sep 2013
    How to add extra contact categories?

    The pick list manager is located under the "Admin" menu.

    Once you have opened the "pick list manager" choose the option "Contact Category" 

    Choose "contact categories"


    by:Nigel Leck - 1 Sep 2013
    Can HTML files be edited online?

    Firstly right click on the file in question and choose "Data Entry Screen"

    Data Entry Menu item

    The data entry screen will open in "Rich Text" Mode:- 

    Rich text mode

    By clicking on "use raw" the editor will switch to raw HTML mode:-

    Raw HTML mode


    by:Nigel Leck - 30 Aug 2013
    How to use the "web folders" from Ubuntu file Explorer

    To mount the cloud file manager as a web folder (webDAV) using Ubuntu 13.04

    1. From Ubuntu file manager "File" menu choose "connect to server"connect to server
    2. Enter the connection details
      1. server URL your-db.jobtrack.com.au
      2. type "WebDAV (HTTP)"
      3. Folder "/dav/docs"
      4. Your user name & passwordConnection dialog
    3. Navigate to the required web folderMounted web folders

    Note: Must use HTTP to mount web folders in Ubuntu 12.04 due to an intermittent error "SSL Handshake" 

     


    by:Nigel Leck - 29 Aug 2013
    Which iPad versions are supported?

    The system heavily uses tinyMCE for HTML editing. Apple is no longer releasing updates for IPad 1  which has bugs which prevent tinyMCE from working as a result we can no longer support iPad1.


    by:Nigel Leck - 18 Aug 2013
    How to use the "web folders" from Windows Explorer

    You can use cloud file manager as a web folder (webDAV) on Windows 8 by right clicking on "Computer" and then "Map network drive"

    Map a network drive

     Click on "Connect to a website..."

    Connect to webdav

     

    Then enter the URL of your Job Track server https://hostname/dav 

    Enter the URL

    You'll then be asked for your user name and password:- 

     Enter user name and password

    A success dialog will be shown with an option to open the location

    Success

    Now the files will be listed as if they were local to the machine:-

    remote file lists


    by:Nigel Leck - 15 Aug 2013
    Cloud File Manager

    Cloud File Manager

    The Cloud File Management (CloudFM) module provides a fast, accurate and secure way to manage and exchange business documents.  Documents can also be managed in JobTrack via Web Folders - see below for more detail.

    Documents can be attached to individual items within JobTrack such as Contacts or Tasks.  They can also be added into the Document Manager and then linked to a relevant Contact, Task or other module item.

    Features

      • Ensure long-term readability by storing in native format
      • Control access

    by:Nigel Leck - 15 Aug 2013
    SME Gateway adopted the JobTrack system from stSoftware

    SME Gateway adopted the JobTrack system from stSoftware in October 2012. Since then the SME Gateway staff has increased by 40%. There are usually 50 concurrent projects under management. A typical month would see more than 30 jobs priced and bid.

    JobTrack is used to coordinate the workflow to achieve these through puts.

    The iCAL interface provides an intuitive, real time interface to the status of all jobs and bids to available everyone, wherever they are. The Apple calendar, we use also allows us


    by:Tina Odling - 14 Aug 2013
    What is SEO?

    There is a lot of fuss nowadays about search engine optimisation (SEO). Apart from sounding cool and highly complex what is SEO? Well to tell you the truth it is quite simple in fact.

    Lets start with the first part "search engine". Most obvious examples of these are Google Search, Yahoo, Microsoft Bing, Yandex and many others. Search engines are in fact web applications that contain information about your site and hence when a user searches for some keywords or phases the search engine can match those


    by:Nigel Leck - 11 Aug 2013
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